Frequently Asked Questions
Delivery
Do you deliver?
Yes, we deliver! Visit our Delivery Information Page to find out all the possible solutions.
Do you offer nationwide delivery?
Yes, our signature range of cookies and handmade chocolates are available for nationwide delivery! Visit our nationwide collection to see what we offer and our Delivery Information Page to find out more on delivery.
Can I pick up?
Absolutely! Visit our Delivery Information Page to find out more.
Allergens and Dietary Information
Are your pastries suitable for those with allergies?
Choux contain: Gluten, milk, egg. Many flavour options contain nuts, peanut or sesame and soya (found in chocolate). Cookies and Cakes contain: cereals containing gluten, milk, egg, nuts, sesame. Some flavours contain soya, nuts or peanut. Please note we bake in a kitchen which handles cereals containing gluten, milk, egg, nuts, sesame, peanut, soya and alcohol. For this reason we cannot guarantee an absence of trace of allergens.
Do you do vegan cakes?
We currently offer a few vegan cakes, contact us to find out if we can make a vegan cake for you.
Are your pastries gluten free?
Our pastries are not gluten free but we have a few gluten free products. Please note we work in a kitchen which handles gluten.
Are your pastries nut free?
Many of our products are nut free, and when we use nuts this will be in the title and description of the pastry. Please note we work in a kitchen which handles nuts and cannot guarantee an absence of traces.
Are your pastries kosher?
We have no formal certification that our products are kosher, however we use no gelatine in our pastries so they are kosher.
Are your products vegetarian?
Yes, everything is baked in a vegetarian kitchen and we use no gelatine whatsoever.
Product Shelf Life
How long do the choux last and how should I store them?
Our Choux are really fresh and are best enjoyed on the day of purchase. They are just as delicious the day after and can be kept for up to 3 days in the fridge. Fruit decoration look best on the day of purchase. Keep refrigerated until ready to enjoy. No need to remove from the fridge before serving.
What can I freeze?
You can freeze the cookies, but not the choux. To defrost the cookies, take them out and rewarm them in the oven at 150℃ for 10-15 minutes.
How long do the cookies last and how should I store them?
The cookies are best fresh but can be kept for up to 1 week. Store them in an airtight container at room temperature. You can also chose to re-warm them in the oven at 150℃ for around five minutes so the chocolate melts!
Personalisation
Can you add a Happy Birthday Message?
We can add a chocolate Happy Birthday plaque, this is an extra cost of £4.50. You can also choose to add a handwritten note which costs £3.50, this will be written on a Le Choux notecard and delivered alongside your order.
Can you add a personalised message on the chocolate plaque?
Yes, we are able to write a personalised message on your chocolate plaque, please specify the message when adding it to your basket. Please note, that it is typically three words maximum on the plaque due to size constraints.